Action Verbs for business letters

Action verbs should be used abundantly throughout your resume and cover letters to promote your achievements. They help make a strong impression.

Use action verbs extensively in sales copy. Begin benefit statements with action verbs but in the active voice.

Management Communication Research Technical Teaching
achieved
administered
analyzed
assigned
attained
chaired
conceived
contracted
consolidated
coordinated
decided
delegated
developed
directed
encouraged
evaluated
executed
handled
implemented
improved
incorporated
increased
inspired
launched
led
managed
motivated
organized
outlined
oversaw
planned
prioritized
produced
recommended
reevaluated
rejected
reported
reviewed
scheduled
strengthened
supervised
united addressed
arbitrated
arranged
authored
communicated
corresponded
counseled
developed
defined
directed
drafted
edited
enlisted
formulated
influenced
interpreted
lectured
mediated
moderated
motivated
negotiated
persuaded
promoted
publicized
reconciled
reunited
renegotiated
reported
researched
summarized
spoke
translated
wrote clarified
collected
conceived
critiqued
detected
diagnosed
disproved
evaluated
examined
extracted
identified
inspected
interpreted
interviewed
investigated
organized
researched
reported
reviewed
searched
studied
summarized
surveyed
systematized
wrote analyzed
assembled
built
calculated
computed
designed
devised
engineered
fabricated
inspected
maintained
operated
overhauled
programmed
remodeled
repaired
solved
trained
upgraded adapted
advised
clarified
coached
communicated
coordinated
defined
developed
enabled
encouraged
evaluated
explained
facilitated
guided
informed
initiated
instructed
lectured
persuaded
presented
set goals
stimulated
taught
trained
updated


Financial Creative Helping Clerical or Detail
adjusted
administered
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
compared
computed
developed
estimated
forecast
forecasted
managed
marketed
planned
projected
reevaluated
reconciled
researched
sold acted
applied
composed
conceived
conceptualized
created
designed
developed
directed
established
evaluated
fashioned
formed
formulated
founded
illustrated
instituted
integrated
introduced
invented
loaded
molded
originated
perceived
performed
planned
presented
produced
refined
rewrote
updated advised
aided
assessed
assisted
brought
clarified
coached
coordinated
counseled
dealt
demonstrated
diagnosed
educated
encouraged
enlisted
expedited
facilitated
familiarized
guided
helped
inspired
maintained
modified
performed
referred
rehabilitated
represented
supported
upheld activated
altered
assembled
approved
arranged
catalogued
classified
collected
compiled
described
dispatched
edited
estimated
executed
gathered
generated
implemented
inspected
listed
maintained
monitored
observed
operated
organized
overhauled
prepared
processed
proofread
published
purchased
recorded
reduced
retrieved
screened
specified
streamlined
systematized


Additional Action Verbs
anticipated
arbitrated
ascertained
charted
checked
classified
collected
completed
conducted
conserved
consolidated
constructed
controlled
coordinated
counseled
created
decided
defined
delivered
detailed
detected
determined
devised
diagnosed
directed
discovered
dispensed
displayed
disproved
dissected
distributed
diverted
dramatized
drew
drove
eliminated
empathized
enforced
established
estimated
evaluated
examined
expanded experimented
explained
expressed
extracted
filed
financed
fixed
followed
formulated
founded
gathered
gave
generated
guided
handled
headed
helped
hypothesized
identified
illustrated
imagined
implemented
improved
improvised
increased
influenced
informed
initiated
innovated
inspected
installed
instituted
instructed
integrated
interpreted
interviewed
invented
inventoried
investigated
judged
kept
led
learned lectured
lifted
listened
logged
maintained
made
managed
manipulated
mediated
memorized
modeled
monitored
motivated
navigated
negotiated
observed
obtained
offered
operated
ordered
organized
originated
painted
perceived
performed
persuaded
photographed
piloted
planned
played
predicted
prepared
prescribed
presented
printed
processed
produced
programmed
questioned
raised
read
realized
reasoned received
recommended
reconciled
painted
perceived
performed
persuaded
photographed
piloted
planned
played
predicted
prepared
prescribed
presented
printed
processed
produced
programmed
projected
promoted
proof-read
protected
provided
publicized
purchased
recorded
recruited
reduced
referred
rehabilitated
related
rendered
repaired
reported
represented
researched
resolved
responded
restored
retrieved
reviewed
risked scheduled
selected
sensed
separated
served
sewed
shaped
shared
showed
sketched
solved
sorted
summarized
supervised
supplied
symbolized
synergized
synthesized
systematized
talked
taught
tended
tested
trained
transcribed
translated
traveled
treated
troubleshot
tutored
typed
unified
united
upgraded
used
utilized
verbalized
warned
washed
weighed
wired
worked

Countries, Nationalities and Languages in English

Countries, Nationalities and Languages in English
This chart shows the Country, Language and Nationality of many major countries from around the world. Click on the sound image next to the country to hear the correct pronunciation of each group of nationalities. Each group of words are repeated twice.

Pronunciation File Country Language Nationality

One syllable
France French French
Greece Greek Greek
ends in '-ish'
Britain English British
Denmark Danish Danish
Finland Finnish Finnish
Poland Polish Polish
Spain Spanish Spanish
Sweden Swedish Swedish
Turkey Turkish Turkish
ends in '-an'
Germany German German
Mexico Spanish Mexican
The United States English American
ends in '-ian' or '-ean'
Australia English Australian
Brazil Portuguese Brazilian
Egypt Arabic Egyptian
Italy Italian Italian
Hungary Hungarian Hungarian
Korea Korean Korean
Russia Russian Russian
ends in '-ese'

China Chinese Chinese
Japan Japanese Japanese
Portugal Portuguese Portuguese

business letter vocabulary

Writing Business Letters - 1
The use of this lexical approach is essential for successful language acquisition in English for Specific Purposes. However, teachers are often not equipped with the exact English terminology required in very specific trade sectors. For this reason, core vocabulary sheets go a long way in helping teachers provide adequate materials for students with English for Special Purposes needs.

These core vocabulary reference sheets (here focusing on writing business letters) provide between 150 and 240 key words and phrases for each industry. Each series is divided into three pages that, when combined, form an alphabetical list. In taking this lexical approach to attaining key vocabulary, students should be encouraged to translate the specific words and phrases into their native tongues as each phrase has a very specific translation in each language.

to act on behalf of on arrival of the goods
to agree with on behalf of
always at your service on condition that - provided that
as agreed on delivery
as far as I'm concerned on receipt of the order
as far as the payment is concerned on short notice
as follows on written request
as per invoice order to be confirmed
as per to the conditions our best attention
as per your request our offer is still open
as requested outside address
as soon as possible to pay the maximum attention to the matter
at your convenience payable in advance
at your earliest convenience please allow us
at your expense please send us
awaiting your reply please send us your instructions
to be able to prices are increasing
to be authorised to to reach the destination
to be characterised by to refer to
to be confident in to return a letter to the sender
to be delighted to to sell at the best
to be held responsible for to send under separate cover
to be in arrears with payments sender address
to be in difficulty short term
to be interested in similar to sample - up to sample

Logistics vocabulary

Logistics Management English Glossary - 1
The use of this lexical approach is essential for successful language acquisition in English for Specific Purposes. However, teachers are often not equipped with the exact English terminology required in very specific trade sectors. For this reason, core vocabulary sheets go a long way in helping teachers provide adequate materials for students with English for Special Purposes needs.

These core vocabulary reference sheets provide between 150 and 240 key words and phrases for each industry. Each series is divided into three pages that, when combined, form an alphabetical list. In taking this lexical approach to attaining key vocabulary, students should be encouraged to translate the specific words and phrases into their native tongues as each phrase has a very specific translation in each language.

a nonstop flight handling costs
actual time of departure harbour dues - harbour fees
advance freight - prepaid freight harbour office
advice of shipment - shipping notice - advice note heavy traffic
agreed airport of departure hold
agreed tare home delivery
air waybill (AWB) - air consignment note house air waybill (HAWB)
allowed tolerances import duties
all-up weight import licence
at the border in bond - waiting for clearance
average survey in bulk
backed note in transit
barrel inch
batch number inspection certificate
bearer bill of lading kilogramme - kilo
below deck landed terms
berth - mooring landing
bill of entry landing card
bill of lading (B/L) landing order - discharging permit
boarding card litre (GB) - liter (US)
bonded warehouse - customs warehouse loading and unloading charges
border - frontier loading area
bulk cargo loading unit
by mail - by post lorry (GB) - truck (US)
cardboard box - carton lot
cargo - load luggage (GB) - baggage (US)
cargo insurance metre (GB) - meter (US)
cargo plane - freight plane mile
carriage - transport (GB) - transportation (US) millimetre
carriage by sea - sea transport moorage
carriage forward net tonnage
carriage paid net weight
carrier on arrival
certificate of origin on board
certificate of shipment on deck
charter party ounce
CIF value outward journey
clearance overland forwarding
clearance agent overload
clearance certificate owner's risk rate

>Logistics Management English Glossary - 2
clearance documents packing list
clearance duty part load
cleared - ex bond - duty paid part shipment
collection of goods payload
consignee place of delivery
consignor place of departure
consignor's name place of destination
consular invoice port - harbour (GB) - harbor (US)
container port authorities
container terminal port of arrival
containership port of call
cost and freight (C&F) port of departure
cost, insurance and freight (CIF) port of destination
cubic port of discharge - port of delivery
cubic volume - cubic capacity porterage
custom-house - customs postage
customs declaration form poste restante (GB) - general delivery (US)
customs formalities pound
customs guard - customs officer preferential rate
customs invoice preliminary inspection
customs officer product loss during loading
customs rate protective duty
customs regulations rail shipment - rail forwarding
declared value reply paid
delivered at frontier (DAF) right of way
delivered duty paid (DDP) road transport - haulage
delivery ex warehouse rummaging
delivery notice scheduled time of arrival
delivery weight scheduled time of departure
destination sender
dock - quay - wharf sender's name
docker (GB) - longshoreman (US) ship - vessel
documents against acceptance shipment
documents against payment shipowner company
driver shipping agent
duty shipping company
duty paid shipping cubage
duty unpaid shipping documents
duty-free shipping instructions
entry visa shipping note (S/N)

Logistics Management English Glossary - 3
ex factory - ex works single ticket (GB) - one-way ticket (US)
ex ship specified port - agreed port
ex warehouse storage - warehousing
excess luggage (GB) - excess baggage (US) storage costs - warehousing costs
export permit stowage charges
failure - damage subject to duty
flat-rate tare - tare weight
foot terms of delivery
forwarder's receipt time zone difference
forwarding agent tolerance
forwarding station toll-free
free carrier ton
free delivered tonnage
free delivery trailer
free in and out (FIO) transhipment - transloading
free of all average transport by rail
free of charges transport plane
free on board (FOB) unit of measurement
free on board airport unloading operations
free on quay (FOQ) - free at wharf unpacked
free on truck warehouse receipt
free port warehousing - storage
freepost waybill - consignment note
free-trade area weighing
freight - freightage weight
freight charges weight limit
freight payable at destination weight specified in the invoice
freight prepaid yard
freight rate the high seas
from port to port to charter a ship
full container load (FCL) to clear the goods
goods handling to dock
goods train (GB) - freight train (US) to land
goods wagon (GB) - freight car (US) to rent a car
goods yard (GB) - freight yard (US) to send goods - to ship goods
gram - gramme to ship
gross to store
gross weight to stow
hand luggage to tranship
handle with care to weigh